Returning Parts for Repair

Shipping your parts to Diverse Performance Systems Ltd for repair

CLICK HERE TO DOWNLOAD A RETURN FORM

  • Please package the parts(s) securely/safely and include your contact details, a brief description of what is included and any faults with the parts(s) within the box.
  • SHIP PARTS TO: Diverse Performance Systems Ltd, Unit 14 Compass Point, Ensign Way, Hamble, Hants, SO31 4RA
  • FOR CUSTOMERS OUTSIDE THE UK INCL EU, CHANNEL ISLANDS & GIBRALTAR:
    Please use DHL where possible and DO NOT declare new replacement part values for customs purposes. We recommend using our commercial invoice template, please download here   complete the areas highlighted in yellow and hand to courier or attach to outside of box in clear document wallet.
  • Please do not put the invoice inside box.

The Commodity Codes are as follows:

PRODUCTCOMMODITY CODE
LOADCELLS (5 tonnes or less)8423822022
LOADCELLS (over 5 tonnes)8423892000
HLAS/CLAS – Complete Assembly8543709030
HLAS/CLA BOARDS ONLY8542311100
  
NETWORK SWITCHES/ROUTERS8517699000
NETWORK CABLES/CONNECTORS8517700000
NAV INSTRUMENTS9014800000
NAV INSTRUMENT PARTS9014900000
HARDWARE8483900000
  • If you are unsure which commodity code to use, please contact us before shipping and we can advise.
  • For all second hand parts, please enter a low value of £20.00 GBP or less and mark as RETURNING FOR REPAIR – NO COMMERCIAL VALUE. If asked, please add zero value for freight costs and insurance since you are paying these and not charging them to us. Please also tick ‘sender pays all taxes and duties’ on waybill.
  • Please DO NOT declare new replacement values for customs purposes for repairs
  • PLEASE NOTE The customer is responsible for all customs and duty charges. Diverse Performance Systems may refuse receipt of the shipment if these are unpaid. Any customs charges billed to Diverse Performance Systems will be invoiced to the customer.